Raja11 is committed to protecting every user's privacy with the utmost seriousness. This document transparently explains how we collect, use, store, and protect your personal data — with no confusing legal language.
Before reading the full policy details, here are the most essential things you need to know about how raja11 handles your personal data.
All data you submit to raja11 is encrypted in transit using 256-bit SSL protocol — the same standard used by international banks. Your data is never transmitted as plain text readable by others.
Raja11 never sells, rents, or trades your personal data to third parties for marketing purposes. Your data belongs to you — not to us as a business commodity.
Only raja11 staff who genuinely require access to your data to perform their authorized duties are permitted to do so. All access is logged and strictly monitored.
You have the right to access any data we hold about you, update inaccurate information, or submit a deletion request at any time through our support service.
Raja11 user data is stored on encrypted servers with layered access controls. Our servers undergo regular independent security audits to ensure security standards are consistently maintained.
We wrote this privacy policy in plain language, not deliberately complex legal jargon. You have the right to know exactly how your data is used — and we present that clearly.
This Privacy Policy ("Policy") is published by raja11 and applies to all users who access or use the raja11 platform, including the raja11.vu website, Android mobile app, and iOS app.
By registering or using Raja11 services, you confirm that you have read and understood this Privacy Policy. This policy forms an integral part of the applicable Raja11 Terms and Conditions.
In today's digital age, privacy is no longer just a right — it is a fundamental need that every responsible platform must protect. Raja11 understands that your trust is built not only on the quality of our products, but also on how we handle the information you entrust to us.
This Policy is written with one simple goal: to give you a clear, honest, and easy-to-understand overview of data management practices at raja11. No deliberately complex legal language, no ambiguous phrasing. If any section still feels unclear, our support team is ready to explain it at any time.
raja11 complies with relevant international data protection regulations, including the standards set by the regulatory authority that issued our operating license. Compliance with these regulations is periodically audited by independent bodies.
Raja11 only collects data that is strictly necessary to deliver its services effectively. The following are the categories of data we collect:
| Data Category | Data Examples | Status |
|---|---|---|
| Identity | Full name, date of birth, ID number (national ID/passport) | Required |
| Contact | Email address, phone number | Required |
| Financial | Bank name, account number, transaction history | Required |
| Technical | IP address, device type, operating system, browser | Automatic |
| Activity | Game history, game preferences, login history | Automatic |
| KYC Verification | ID card/passport photo, verification selfie | Before Withdrawal |
All data we collect has a clear and specific purpose. We do not collect data that is irrelevant to the operational needs of the raja11 platform.
Your data is collected in the following ways:
raja11 never requests sensitive information such as banking PINs, full passwords to other accounts, or credit card details via live chat or email. If you receive any such request claiming to be from raja11, please report it to our security team immediately.
The data we collect is used solely for service operations and improving the user experience. Specifically, your data is used to:
Any use of data beyond what is stated above will always require your explicit consent beforehand.
Raja11 does not sell, rent, or distribute your personal data to third parties for commercial purposes. However, in certain situations where it is necessary to operate our services, your data may be shared with:
All third parties that receive raja11 user data are bound by confidentiality agreements and must comply with data security standards equivalent to or stricter than those applied by raja11.
raja11 does not permit any third party to use our users' data for their own marketing purposes without the explicit consent of the user concerned.
Protecting your data from unauthorized access, leaks, or misuse is one of raja11's highest priorities. We apply a multi-layered security approach encompassing technology, processes, and strict internal policies.
The security measures we implement include:
In the event of a security breach affecting your data, raja11 is committed to notifying you and the relevant regulatory authorities promptly, in accordance with applicable legal requirements.
Raja11 retains your personal data for as long as your account is active or as long as necessary to provide our services. After an account is closed, some data may be retained for a specified period in accordance with applicable regulatory and legal requirements, particularly for financial audit and anti-money laundering compliance purposes.
Once the retention period ends, data will be securely deleted from our systems using irreversible deletion methods.
As a raja11 user, you have a number of guaranteed rights regarding your personal data. We respect these rights and are committed to facilitating their exercise in a timely manner.
You have the right to request a copy of the personal data we hold about you at any time. We will provide this information in a readable format within a reasonable timeframe.
If any of your data is inaccurate or outdated, you have the right to request a correction. Update your profile information directly through your account settings or contact our support team.
You may request the deletion of your personal data. Such requests will be processed subject to our legal obligations to retain certain data for periods required by regulation.
You may opt out of having your data processed for direct marketing purposes at any time. Simply contact our support team or use the unsubscribe option in our communications emails.
You have the right to receive the personal data you provided to us in a structured, machine-readable format, and to transfer it to another service provider of your choice.
To exercise any of the rights above, submit a written request to our privacy team at [email protected]. We will process your request within a maximum of 30 calendar days.
Raja11 uses cookies and similar technologies to enhance the user experience on our platform. Cookies are small files stored on your device when you visit our site.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect platform functionality. Raja11 does not use cookies for third-party advertising purposes.
Raja11 services are intended exclusively for individuals aged 18 or older. raja11 does not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data from anyone under the age of 18 has been collected unintentionally, we will promptly delete that data and close the associated account. If you have information that a minor is using the raja11 platform, please report it to our support team immediately.
Parents and guardians are responsible for ensuring that minors do not access the raja11 platform. Use the parental control features available on your device to restrict access to online gambling sites.
Raja11 may update this Privacy Policy from time to time to reflect changes in data processing practices, technological developments, legal requirements, or service improvements. Any changes will be published on this page along with the effective date.
For significant changes that materially affect your rights, raja11 will provide notice via email to the address registered on your account or through an in-platform notification, at least 7 days before the changes take effect.
Continued use of the raja11 platform after a policy update takes effect constitutes your acceptance of the revised policy. If you do not agree to the changes, you have the right to close your account and withdraw your balance before the changes take effect.
If you have any questions, concerns, or requests regarding your personal data, the raja11 privacy team is here to help. We are committed to responding to every inquiry seriously and within a reasonable timeframe.
For general inquiries, our 24-hour live chat is the fastest way to get a response. For formal requests regarding data rights, account deletion, or serious privacy concerns, contact us via our support email.
Privacy Team Contact: Submit a written request to [email protected] with the subject line "Data Privacy Request". Our team will respond within a maximum of 30 calendar days in accordance with applicable regulatory standards.
24/7 Live Chat: For general inquiries and quick support, use the live chat feature available on the raja11 platform. Our team speaks Indonesian and is ready to assist at any time.
Join over 500,000 Indonesian players who trust Raja11 for their gaming experience — a platform that takes your privacy as seriously as the security of your funds.
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